iw1004 Terms & Conditions — What You Need to Know Before Playing

1 General Definitions

The terms used in these conditions are defined as follows—

• "Platform" means the iw1004 website, mobile website and all related services.
• "Player" means any person who holds a registered account on the platform.
• "Account" means the individual player account opened by each player.
• "Bonus" means any welcome bonus, cashback or other promotion granted by the platform to players.
• "MMT" means Myanmar Standard Time (UTC+6:30).

1.1 Age Restriction

The platform may only be used by persons aged 21+. Anyone under 21 is strictly prohibited from opening an account or playing. The platform may request valid proof of age at any time.

1.2 Personal Responsibility

Each player is responsible for keeping their account secure. Allowing a third party to play on your account, renting out your account or selling it are all prohibited.

2 Account Opening and Registration

When opening an account on iw1004, the player must provide accurate personal information — full name, date of birth, contact phone number and payment details. The platform reserves the right to close any account opened with false information at any time.

2.1 One Account Per Player Policy

Each player is allowed to open only one account. If duplicate accounts belonging to the same player are found, they will be closed and any remaining balances in those accounts will not be refunded.

2.2 KYC Verification

The platform may request a copy of the player's national ID, verification that the bank account name matches, and a Know Your Customer (KYC) check at the time of withdrawal or at any time. If the player does not cooperate with the verification, the withdrawal may be suspended.

3 Deposit and Withdrawal Policy

3.1 Deposit Methods

To deposit at iw1004, you can use KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer. The minimum deposit amount is 5,000 Ks.

3.2 Withdrawals

The minimum withdrawal amount is 30,000 Ks and withdrawals are processed within 30 minutes to 3 hours. Withdrawals are only permitted after the bonus wagering requirement has been met.

• Withdrawals can only be made using the same payment method that was used when the account was created.
• Requests to withdraw on behalf of a third party will not be accepted.
• Applicable KYC checks must be passed, and this policy applies to any remaining balance regardless of amount.

3.3 Payment Security

All deposits and withdrawals are protected with SSL encryption, keeping players' financial information secure.

4 Bonus and Promotion Terms

The iw1004 welcome bonus is 150% on the first deposit (maximum 300,000 Ks). The bonus amount cannot be withdrawn until a 20x wagering requirement has been completed.

4.1 Bonus Calculation Example

• Deposit 20,000 Ks → Bonus 30,000 Ks → Balance 50,000 Ks → Wagering 30,000 Ks × 20 = 600,000 Ks
• Deposit 420,000 Ks → Bonus 300,000 Ks → Balance 720,000 Ks → Wagering 300,000 Ks × 20 = 6,000,000 Ks

4.2 Bonus Eligibility Restrictions

• Each bonus may only be claimed once per player.
• Bonus payments must match the amount deposited by the player, and withdrawals are only permitted after the bonus amount has been wagered 20 times.
• Live casino and football betting games may be counted toward the wagering requirement subject to specific amount limits. For details, contact 24/7 Live Chat.
• Playing styles that could be considered intentional losing in order to maximise bonus gains are prohibited.

4.3 Bonus Cancellation

If a breach of these terms can be proven, the platform has the right to cancel the bonus and any winnings obtained from it.

5 Gaming Policies

5.1 Fair Play

Players must respect and follow fair play standards on the platform. The use of bots, software that assists gameplay, or any form of system abuse is prohibited.

5.2 Anti-Money Laundering

Using the platform for money laundering, financial crime, or any illegal activity is strictly prohibited. If such activity is detected, the relevant authorities will be notified in accordance with the law and the account will be closed immediately.

5.3 Problem Gambling

If a player feels they cannot control their gambling, they must immediately contact iw1004's Responsible Gaming service. Players have the right to set their own limits.

6 VIP Program and Cashback

The iw1004 VIP program has 4 tiers: Bronze, Silver, Gold, and Platinum—

• Bronze: Weekly cashback up to 0.4% per week
• Silver: Weekly cashback up to 0.8% per week
• Gold: Weekly cashback up to 1.1% per week
• Platinum: Weekly cashback up to 1.5% per week

VIP tier upgrades are determined by the platform based on the player's gaming activity. VIP cashback amounts are awarded as bonus funds and are subject to a wagering requirement.

7 Account Suspension and Platform Access Restrictions

In the following cases, the platform has the right to suspend or close a player's account without prior notice—

• A breach of these terms is found upon investigation
• Bonus abuse detected
• Suspicious money laundering activity detected
• Third-party payment use detected
• KYC verification not cooperated

After the suspension period, reasonable account balances may be returned following completion of KYC checks.

8 Intellectual Property and Content

All content on the iw1004 platform — designs, code, brand names, and images — is protected under the platform's intellectual property rights. Players may not copy, distribute, modify, or reproduce any content without the platform's prior permission.

9 Limitation of Liability

To the maximum extent permitted by law, the platform accepts no liability for any loss, damage, or injury suffered by a player — whether arising from platform downtime, gaming losses, or failure of third-party services. Players are considered to make their own independent decisions regarding their gameplay.

10 Personal Data Protection

How the platform handles player personal data is described in detail in the Privacy Policy. The platform will not sell or share player personal data to third parties, except where required to do so under legal obligation.

11 Communications and Content

The platform reserves the right to amend these terms at any time, with or without prior notice. Updated terms take effect from the date they are published on the website. Continued use of the platform constitutes acceptance of the updated terms.

11.1 Contact Us

If you have any questions about these terms, you can reach us instantly via 24/7 Live Chat (Myanmar language) or by emailing [email protected].